Senior Product Manager – Education

RAPS (the Regulatory Affairs Professionals Society) is seeking a Senior Product Manager in our education department to independently manage projects and lead cross-functional teams in support of RAPS strategic goals. We are seeking someone with a desire to become an integral team member to help deliver the most targeted, relevant, and rigorous educational offerings across all domains of the healthcare regulatory profession.

What you will do:

AFDO/RAPS Healthcare Products Collaborative (~45%)

• Apply organizational development experience to establish processes and procedures to improve cross-organizational and internal communication and project workflow for the AFDO/RAPS Healthcare Products Collaborative.
• Oversee all project lifecycle tasks/workflows associated with the AFDO/RAPS Healthcare Products Collaborative and its portfolio of events.
• Develop and manage project plans in alignment with timeframes, budget, scheduling, and resources.
• Develop SOPs, conduct training, and develop metrics to ensure SOPs are followed.
• Supervise marketing manager and collaborate with team members to drive awareness and revenue for events.

RAPS Major Conferences (~35%)

• Manage production company partnership for Convergence and Euro Convergence general session and special events including negotiating vendor contracts that maximize value to RAPS.
• In conjunction with leadership and production company, manage identification and development of Convergence and Euro Convergence general session and special event production.
• Manage production schedule and deliverables for Convergence and Euro Convergence assets.
• Schedule and manage on-site rehearsals with talent, speakers, RAPS leadership and vendor partners.
• Provide support for overall speaker management including speaker invitations, collection of session information, photos, bios and logistical communication.

RAPS and Partnership Educational Offerings (~20%)

• Collaborate with RAPS subject matter experts and partner organizations to design, develop and deliver high quality education offerings across modalities.
• Manage and adhere to production schedule of select synchronous learning events to include webcasts, virtual seminars, and online workshops.
• Oversee European in-person workshops working directly with a team of European-based contractors.
• Collaborate with marketing team on campaigns to drive revenue.
• Manage pre-event and on-site/online logistics for assigned programs.
• Ensure quality control and consistency for assigned events based on efficient standard operating procedures and regular analysis of customer feedback.

Additional Functions

• Participate in annual planning, budgeting and routine monitoring of RAPS Education’s financial performance.
• Provide regular progress reports to senior director, educational programs, leadership and cross-departmental/organizational teams.
• Other job-related duties as assigned.

Supervisory Duties

• This position supervises the marketing manager for AFDO/RAPS Healthcare Products Collaborative and the AFDO/RAPS program leads for each event.

What you will bring:

Experience / Education (required)

• Minimum of 5-8 years of experience in education, training and/or professional development planning and execution, including event production
• Knowledge of organizational development and experience implementing systems and processes to improve operations
• Event production management experience
• Experience developing and managing online and in-person events
• Strong organizational skills, attention to detail and ability to manage multiple projects at one time
• Ability to hold individuals accountable to deadlines
• Excellent written and verbal communication skills
• Self-motivated with the ability to work in a team environment and with individuals from a geographically and culturally diverse membership
• Ability to analyze data and develop recommendations for improvement
• Bachelor’s degree

Experience (preferred)

• Project management certification a plus
• Prior experience with a non-profit association
• Experience with international events
• Working knowledge of faculty management systems (Cadmium preferred), membership databases (Impexium preferred), and learning management systems (Meridien preferred)

What RAPS offers:

• Highly competitive, market-based wages
• Incentive pay/bonuses, depending on position
• Generous PTO accruement
• 10 annual paid holidays, including an extended break (12/25-12/31)
• Medical, Dental, Vision, & Life insurance
• Flexible Spending Account (FLEX)
• 403(b) Retirement Plan
• Professional Development/Training Reimbursement
• Commuter Supplement

RAPS is the largest global organization of and for those involved with the regulation of healthcare and related products, including medical devices, pharmaceuticals, biologics and nutritional products. Founded in 1976, RAPS helped establish the regulatory profession and continues to actively support the professional and lead the profession as a neutral, not-for-profit, non-lobbying organization. RAPS offers education and training, professional standards, publications, research, knowledge sharing, networking, career development opportunities and other valuable resources, including Regulatory Affairs Certification (RAC), the only post-academic professional credential to recognize regulatory excellence.

RAPS is an equal opportunity employer and is committed to cultivating and preserving the culture of inclusion and connectedness. We grow and learn better together with a diverse team of employees. The collective sum of individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents our culture. We take affirmative action to ensure equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.